Communication
Organizations these days are very large and include a large number of people. There are various levels of position in an organization. With the growing number of levels, the task of managing the organization becomes more difficult.
Communication here plays a very important role in the process of directing and controlling people in the organization.
A quick response can be obtained as well as misunderstandings if anything can be avoided.
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There must be effective communication between management and sub-organizers, between the organization and the community as a whole (for example between management and unions). It is essential to the success and growth of an organization. Communication spaces should not exist in any organization.
Business Communication is focused on policy. Company rules, regulations and policies should be communicated to individuals within and outside the organization. Business communication is governed by certain rules and procedures. In the early days, business communications were limited to paperwork, telecommunications etc.
But now with the advent of technology, we have cell phones, video conferencing, emails, and satellite communications to support business communications.
Effective business communications help build organizational interest.
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Business Communication can be of two types:
- Oral Communication– Oral communication can be formal or informal. Generally, business communication is a formal means of communication, like – meetings, interviews, group discussions, speeches etc. An example of Informal business communication would be – Grapevine.
- Written Communication– Written means of business communication includes – agenda, reports, manuals etc.

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